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Panasonic GH5 shutter count

Knowing the shutter count is useful when buying or selling a camera, as it provides an indication on how intensively the camera has been used. Unlike some other brands, Panasonic cameras do not store the information on the number of shutter releases in the EXIF data of the images taken, and no reference exists in the camera manuals on how to retrieve the shutter count. Nevertheless, the number of shutter actuations - along with related camera usage data - is stored within the camera's memory and can be accessed through hidden service menus. The latter are intended for Panasonic service personnel to help with the identification and resolution of camera errors.

camera

Exploring hidden menus

Getting the shutter count, that is the number of times the mechanical shutter of the camera has opened and closed, on the Panasonic GH5 is a multi-step procedure. The individual steps are described in detail below. No problems have been reported to date from accessing the hidden service menus (see the following paragraph, though), but kindly note that if you decide to perform the steps below, you do so at your own risk.

Please note that if you have bought the optional V-Log update for your GH5, you will need to back up the V-Log data first, so that it can be reloaded after the service menu intervention has been performed. Otherwise, V-Log will be deactivated and requires a fresh installation (with a new V-Log key) to become functional again. So, if you have bought the V-Log upgrade, you surely want to make a backup or may prefer to refrain altogether from exploring the service menus.

With your camera's battery well charged, perform the following steps in sequence.

  1. Insert a memory card into the card slot;
  2. Turn the camera ON and take a picture;
  3. Turn the camera OFF;
  4. Select single shot mode;
  5. Press and hold both the PLAYBACK and AF/AE LOCK buttons, while turning the camera ON. You are now entering the Temporary Service Mode, even though you might not notice anything unusual on first sight (in case you would like to verify that you are indeed in Temporary Service Mode, go to the Setup Menu [the one with the wrench symbol] and scroll to the last page where you will find a menu item "ROM BACKUP" that is not displayed in normal operating mode);
  6. Now, press and hold the PLAYBACK button together with the MENU/SET and press LEFT on the clickwheel;
  7. Repeat the last step, that is press and hold the PLAYBACK button while pressing the MENU/SET and LEFT on the clickwheel. A two-page operation history display will appear;
  8. Press DISPLAY to toggle between the two information menus;
  9. Write down the number next to PWRCNT. This is how many times the camera has been powered up;
  10. Write down the number next to SHTCNT. This is the shutter activation count;
  11. Write down the number next to STBCNT. This is the number of times the flash has fired;
  12. Switch the camera off to revert back to normal operating mode. Congratulations, you have successfully retrieved the shutter actuations information!

Thinking of switching cameras?

In case you are considering an upgrade of your current camera, you might find the camera comparison app useful. Just enter two camera names into the search boxes below and you will promptly see a comparison of the two devices. Alternatively, you can jump directly to an existing comparison by clicking on any of the listed links.

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